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Please note: your order contains pre-order products. Your complete order will be shipped when all products are ready.
Orders
Below are some of are common questions about orders
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
Can I change or cancel my order?
We begin processing orders as quickly as possible. If you need to make changes or cancel your order, please contact us within 12 hours of placing it. While we can't guarantee changes after processing begins, we'll always do our best to help.
Do you offer pre-orders?
Yes. Selected items may be available for pre-order. The estimated dispatch date will be clearly displayed on the product page before checkout.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 3–7 business days for domestic orders and 7–14 business days for international destinations.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method. Any available free shipping promotions will be automatically applied.
Do you ship internationally?
Yes. We ship to selected countries worldwide. Available destinations and shipping rates will be displayed during checkout.
What is your return policy?
You can return eligible items within 14 days of delivery. Products must be unworn, unwashed, and in their original condition with all tags attached.
How do I start a return?
Simply contact our support team with your order number and reason for the return. We'll guide you through the return process.
When will I receive my refund?
Once your returned item has been received and inspected, your refund will be processed to the original payment method within 5–10 business days, depending on your payment provider.